{"id":2032,"date":"2024-11-05T05:48:10","date_gmt":"2024-11-05T05:48:10","guid":{"rendered":"https:\/\/guides-montagne-tignes.com\/infos-importantes-copy\/"},"modified":"2024-11-05T06:09:09","modified_gmt":"2024-11-05T06:09:09","slug":"relation-guide-client","status":"publish","type":"page","link":"https:\/\/guides-montagne-tignes.com\/en\/customer-guide-relationship\/","title":{"rendered":"Winter - Guide \/ Customer relationship"},"content":{"rendered":"<style>.elementor-2032 .elementor-element.elementor-element-6080463 > .elementor-container{max-width:1170px;}.elementor-2032 .elementor-element.elementor-element-6080463:not(.elementor-motion-effects-element-type-background), .elementor-2032 .elementor-element.elementor-element-6080463 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/guides-montagne-tignes.com\/wp-content\/uploads\/2024\/10\/Alpi2-scaled.webp\");background-position:0px 75%;background-size:cover;}.elementor-2032 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.elementor-element.elementor-element-2ad834e2{width:100%;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2032\" class=\"elementor elementor-2032\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6080463 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6080463\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a8c8645\" data-id=\"4a8c8645\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fabfb4a elementor-widget elementor-widget-heading\" data-id=\"2fabfb4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guide\/customer relationship<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0c49d elementor-widget elementor-widget-text-editor\" data-id=\"4d0c49d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">To reach the summits, amateurs entrust their safety to professionals (High Mountain Guides and Mountain Leaders).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20cb12d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20cb12d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55e131a6\" data-id=\"55e131a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e4f9846 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4f9846\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7a594c18\" data-id=\"7a594c18\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c6b5e6e elementor-widget elementor-widget-heading\" data-id=\"4c6b5e6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A relationship of trust<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1555650f elementor-widget elementor-widget-text-editor\" data-id=\"1555650f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One would not exist without the other. Indissociable, the Guide and the client have been so since the beginnings of mountaineering. It was the English and French aristocrats of the eighteenth\u1d49 century, who became adventurers and \"scientists\" under the impetus of the ideas that were emerging in the Age of Enlightenment, who came to the valleys of the Alps and the Pyrenees to see the glaciers and climb the summits. They recruited mountaineers (crystal smiths, chamois hunters, farmers and shepherds) to find the access route and carry their equipment.<\/p><p>The relationship between a guide and a customer is not an insignificant one, with the backdrop of mountain scenery that we travel through together,<b> risk is inherent!<\/b><\/p><p><b>Roped together, guide and customer link their destinies<\/b> For better or for worse, they form an ephemeral couple that lasts for the duration of a mountain race, then endures over time as affinities develop. The guide takes charge of the client's safety and returns him to normal life once the mission is over. And this risk, permanently present and hidden, generates intense situations that are hard to find in everyday life today. This can create strong bonds between fellow climbers.<\/p><p>The moment the mountaineer becomes a Guide, he is transformed and reborn as a repository of existence, and sees the mountain with a different eye: that of the dangers from which the client must be protected by every possible means; a preoccupation that never leaves the Guide.<\/p><p><b>GHM and AMM are mountain enthusiasts,<\/b> nomads of the peaks. They love to share their passion for this wild and majestic world with their customers, who don't feel ready to explore on their own. <b>The Guide is a leader<\/b> who shows the way to achieve his clients' dreams and pushes the limits when the client is ready to do so.<\/p><p>Employing a Guide or MA to provide safety services is not like buying a consumer good; <b>it is above all a relationship of trust: <\/b>is believing in the word of others; it is an attentive, vigilant guide, capable of giving the appropriate instructions to maximise the safety of his client, and a client who listens and applies the advice so as not to compromise his own safety as well as that of the Guide.<\/p><p>It's a complex relationship where the client is the boss and employs a guide for his safety; but in the mountains, the roles are reversed: the guide becomes the boss, the leader of the roped party, the guarantor of collective safety.<\/p><p>Use a Guide or an AMM, <b>is trusting the other person's word at the moment of commitment<\/b> The guide honours this commitment when he decides to be available to go into the mountains and carry out his safety mission; the client, on the other hand, gives his word to hire a guide or AMM, and then proves it by paying him financially. On the one hand, the client offers physical safety; on the other, he offers financial security in exchange.<\/p><p>This relationship was built at a time when mountain dwellers were extremely poor, and any outside financial contribution was welcome. Even if things have changed somewhat, the relationship has remained the same: mutual trust to ensure that we'll still be there tomorrow!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2ad834e2\" data-id=\"2ad834e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-291ee6ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"291ee6ff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-70da1cac\" data-id=\"70da1cac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53a5f7e5 elementor-widget elementor-widget-metform\" data-id=\"53a5f7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"metform.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"mf-response-props-id-626\" data-previous-steps-style=\"\" data-editswitchopen=\"\" data-response_type=\"alert\" data-erroricon=\"fas fa-exclamation-triangle\" data-successicon=\"fas fa-check\" data-messageposition=\"top\" class=\"mf-scroll-top-no\">\n\t\t<div class=\"formpicker_warper formpicker_warper_editable\" data-metform-formpicker-key=\"626\" >\n\t\t\t\t\n\t\t\t<div class=\"mf-widget-container\">\n\t\t\t\t\r\n\t\t<div\r\n\t\t\tid=\"metform-wrap-53a5f7e5-626\"\r\n\t\t\tclass=\"mf-form-wrapper\"\r\n\t\t\tdata-form-id=\"626\"\r\n\t\t\tdata-action=\"https:\/\/guides-montagne-tignes.com\/en\/wp-json\/metform\/v1\/entries\/insert\/626\"\r\n\t\t\tdata-wp-nonce=\"07e3a849bd\"\r\n\t\t\tdata-form-nonce=\"9d94869f7c\"\r\n\t\t\tdata-quiz-summery = \"false\"\r\n\t\t\tdata-save-progress = \"false\"\r\n\t\t\tdata-form-type=\"contact_form\"\r\n\t\t\tdata-stop-vertical-effect=\"\"\r\n\t\t\t><\/div>\r\n\r\n\r\n\t\t<!----------------------------- \r\n\t\t\t* controls_data : find the the props passed indie of data attribute\r\n\t\t\t* props.SubmitResponseMarkup : contains the markup of error or success message\r\n\t\t\t* https:\/\/developer.mozilla.org\/en-US\/docs\/Web\/JavaScript\/Reference\/Template_literals\r\n\t\t--------------------------- -->\r\n\r\n\t\t\t\t<script type=\"text\/mf\" class=\"mf-template\">\r\n\t\t\tfunction controls_data (value){\r\n\t\t\t\tlet currentWrapper = \"mf-response-props-id-626\";\r\n\t\t\t\tlet currentEl = document.getElementById(currentWrapper);\r\n\t\t\t\t\r\n\t\t\t\treturn currentEl ? currentEl.dataset[value] : false\r\n\t\t\t}\r\n\r\n\r\n\t\t\tlet is_edit_mode = '' ? true : false;\r\n\t\t\tlet message_position = controls_data('messageposition') || 'top';\r\n\r\n\t\t\t\r\n\t\t\tlet message_successIcon = controls_data('successicon') || '';\r\n\t\t\tlet message_errorIcon = controls_data('erroricon') || '';\r\n\t\t\tlet message_editSwitch = controls_data('editswitchopen') === 'yes' ? true : false;\r\n\t\t\tlet message_proClass = controls_data('editswitchopen') === 'yes' ? 'mf_pro_activated' : '';\r\n\t\t\t\r\n\t\t\tlet is_dummy_markup = is_edit_mode && message_editSwitch ? true : false;\r\n\r\n\t\t\t\r\n\t\t\treturn html`\r\n\t\t\t\t<form\r\n\t\t\t\t\tclassName=\"metform-form-content\"\r\n\t\t\t\t\tref=${parent.formContainerRef}\r\n\t\t\t\t\tonSubmit=${ validation.handleSubmit( parent.handleFormSubmit ) }\r\n\t\t\t\t\r\n\t\t\t\t\t>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t${is_dummy_markup ? message_position === 'top' ?  props.ResponseDummyMarkup(message_successIcon, message_proClass) : '' : ''}\r\n\t\t\t\t\t${is_dummy_markup ? ' ' :  message_position === 'top' ? props.SubmitResponseMarkup`${parent}${state}${message_successIcon}${message_errorIcon}${message_proClass}` : ''}\r\n\r\n\t\t\t\t\t<!--------------------------------------------------------\r\n\t\t\t\t\t*** IMPORTANT \/ DANGEROUS ***\r\n\t\t\t\t\t${html``} must be used as in immediate child of \"metform-form-main-wrapper\"\r\n\t\t\t\t\tclass otherwise multistep form will not run at all\r\n\t\t\t\t\t---------------------------------------------------------->\r\n\r\n\t\t\t\t\t<div className=\"metform-form-main-wrapper\" key=${'hide-form-after-submit'} ref=${parent.formRef}>\r\n\t\t\t\t\t${html`\r\n\t\t\t\t\t\t\t\t\t\t\t`}\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t${is_dummy_markup ? message_position === 'bottom' ? props.ResponseDummyMarkup(message_successIcon, message_proClass) : '' : ''}\r\n\t\t\t\t\t${is_dummy_markup ? ' ' : message_position === 'bottom' ? props.SubmitResponseMarkup`${parent}${state}${message_successIcon}${message_errorIcon}${message_proClass}` : ''}\r\n\t\t\t\t\r\n\t\t\t\t<\/form>\r\n\t\t\t`\r\n\t\t<\/script>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6c0c72dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6c0c72dc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-29cde6dd\" data-id=\"29cde6dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61f868ce elementor-widget elementor-widget-heading\" data-id=\"61f868ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you have any questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c49fdb elementor-widget elementor-widget-text-editor\" data-id=\"72c49fdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact us and we'll get back to you as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ceb95c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"25ceb95c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">06 95 86 85 75<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:bureaudesguidesdetignes@gmail.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">bureaudesguidesdetignes@gmail.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Guide\/client relationship To reach the summits, amateurs entrust their safety to professionals (High Mountain Guides and Mountain Leaders). A relationship based on trust One would not exist without the other. Guides and clients have been inseparable since the very beginnings of mountaineering. It was the English and French aristocrats of the 18th century who [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2032","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Alpinisme avec les Guides de Haute Montagne de Tignes<\/title>\n<meta name=\"description\" content=\"Il y a ce quelques chose que la vie d&#039;en bas ne peut nous offrir et c&#039;est ici, en haute montagne qu&#039;il se d\u00e9couvre.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides-montagne-tignes.com\/en\/customer-guide-relationship\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alpinisme avec les Guides de Haute Montagne de Tignes\" \/>\n<meta property=\"og:description\" content=\"Il y a ce quelques chose que la vie d&#039;en bas ne peut nous offrir et c&#039;est ici, en haute montagne qu&#039;il se d\u00e9couvre.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guides-montagne-tignes.com\/en\/customer-guide-relationship\/\" \/>\n<meta property=\"og:site_name\" content=\"Bureau des Guides\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-05T06:09:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guides-montagne-tignes.com\/fr\/relation-guide-client\/\",\"url\":\"https:\/\/guides-montagne-tignes.com\/fr\/relation-guide-client\/\",\"name\":\"Alpinisme avec les Guides de Haute Montagne de Tignes\",\"isPartOf\":{\"@id\":\"https:\/\/guides-montagne-tignes.com\/#website\"},\"datePublished\":\"2024-11-05T05:48:10+00:00\",\"dateModified\":\"2024-11-05T06:09:09+00:00\",\"description\":\"Il y a ce quelques chose que la vie d'en bas ne peut nous offrir et c'est ici, en haute montagne qu'il se d\u00e9couvre.\",\"breadcrumb\":{\"@id\":\"https:\/\/guides-montagne-tignes.com\/fr\/relation-guide-client\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/guides-montagne-tignes.com\/fr\/relation-guide-client\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/guides-montagne-tignes.com\/fr\/relation-guide-client\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/guides-montagne-tignes.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hiver &#8211; 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